Terms & Conditions and Privacy Policy.

Privacy Policy

Effective Date: 3/25/2024

At Safe In Our Hands Billing & Collections (“we,” “us,” or “our”), your privacy is our priority. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information.

1. Information We Collect

We may collect the following types of information:

Personal identifiers (e.g., name, address, phone number, email) Payment and billing informationCommunication preferencesAny other information voluntarily provided by you during interactions with our services

2. How We Use Your Information

We use the collected information to:

Process billing and collectionsCommunicate with you regarding your accountProvide customer service and supportImprove our services and operationsComply with legal and regulatory requirements

3. Data Sharing and Disclosure

We may share information with subcontractors or service providers who assist us in operating our business and providing services to you (e.g., customer service, IT support). These parties are bound to maintain the confidentiality of your information.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

5. Your Choices and Rights

You may update your communication preferences or request to review, correct, or delete your information by contacting us using the information below.

6. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

7. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Safe In Our Hands Billing & Collections

4762 Plata Del Sol Drive. Las Vegas, NV. 89121

[email protected]

(310) 920-0089

Terms & Conditions

By opting into SMS communications from


Safe In Our Hands Billing & Collections

(“we,” “us,” or “our”), you agree to receive text messages as described below and accept these Terms and Conditions.

Program Description

Users will receive appointment confirmations, reminders, and follow-up messages related to their billing and collections services after opting in. These messages are intended to provide timely updates and ensure clear communication regarding your account or scheduled appointments.

Example:


You may receive appointment confirmations, reminders and follow up messages.

Opt-Out Instructions

You can cancel the SMS service at any time. Simply text "STOP" to the shortcode. Upon sending "STOP," we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from us. To rejoin, sign up as you did initially, and we will resume sending SMS messages to you.

Help Instructions

If you experience issues with the messaging program, reply with the keyword HELP for more assistance, or reach out directly to us at


[email protected]

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Carrier Disclaimers

Wireless carriers are not liable for delayed or undelivered messages. Message delivery is subject to effective transmission by your mobile provider.

Message & Data Rates

As always, message and data rates may apply for messages sent to you from us and to us from you. Message frequency varies. For questions about your text or data plan, contact your wireless provider.

Privacy

For privacy-related inquiries, please contact us at (310) 920-0089.

For more information on how we handle personal data, please review our Privacy Policy.

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